Privacy Policy

Last updated: July 07th, 2023.

At Promote Pilot, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you access and use our webshop. By using our webshop, you consent to the practices described in this Privacy Policy. Please read it carefully.

1. Information We Collect

1.1 Personal Information: When you create an account or interact with our webshop, we may collect personal information such as your name, email address, phone number, and billing details. We may also collect demographic information and other data you provide to us voluntarily.

1.2 Usage Information: We may collect information about your use of our webshop, including your IP address, device information, browser type, operating system, and referring URLs. We may also gather data on your interactions with our webshop, such as the pages you visit, the features you use, and the actions you take.

1.3 Cookies and Similar Technologies: We use cookies, beacons, and other tracking technologies to collect information and enhance your browsing experience. These technologies may gather data such as your preferences, session information, and website usage patterns.

2. Use of Information

2.1 Providing Services: We use the information we collect to provide and improve our services, customize your experience, and fulfill your requests. This includes creating and managing your account, processing transactions, delivering emails, and providing customer support.

2.2 Communication: We may use your information to communicate with you about our webshop, updates, promotions, and relevant news. You can opt-out of receiving promotional communications at any time.

2.3 Analytics and Insights: We analyze the data we collect to understand user behavior, improve our webshop, and optimize our marketing strategies. We may also generate aggregated and anonymized data for statistical purposes.

2.4 Legal Compliance: We may use and disclose your information to comply with applicable laws, regulations, legal processes, or government requests. We may also use and disclose your information to enforce our Terms and Conditions or protect our rights, privacy, safety, or property.

3. Data Sharing and Disclosure

3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as hosting providers, payment processors, email service providers, and analytics platforms. These providers are contractually obligated to protect your information and may only use it for the purposes specified by us.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity as part of the transaction. We will notify you via email or prominent notice on our webshop if such a transfer occurs and any new privacy practices apply.

3.3 Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.

4. Data Security

4.1 Security Measures: We implement reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. These measures include encryption, access controls, and regular security assessments. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

4.2 Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. When your data is no longer needed, we will securely dispose of it.

5. Your Rights and Choices

5.1 Access and Correction: You have the right to access, correct, or update the personal information we hold about you. You can do this by logging into your account or contacting us directly at the following address:

Promote Pilot

Avenida Insurgentes Sur, # 933, Int 102 Piso 1 . Col. Napoles. Alc. Benito Juarez, C.P. 03810, Ciudad de México

Email: help@promote-pilot.com

5.2 Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in our emails or by contacting us at the above address. However, we may still send you transactional and administrative messages related to your account and our services.

5.3 Do Not Track: Our webshop does not respond to Do Not Track signals from your browser. However, you can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

6. Children's Privacy

Our webshop is not intended for children under the age of 18. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete the information as soon as possible.

7. International Data Transfers

Our webshop is operated in Mexico, and your personal information may be stored and processed in Mexico or other countries. By using our webshop, you consent to the transfer of your information to these countries, which may have different data protection laws than your country of residence.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised Privacy Policy on our webshop. We encourage you to review this Privacy Policy periodically to stay informed of our practices.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at the provided email address or through our webshop.

By using our webshop, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with any provision of this Privacy Policy, you should not access or use our webshop.